TAKING A BITE OUT OF THE MARKET!
Watch Out For Sharks
We are NOT a salesman for your business. There are NO guaranteed results. You can’t guarantee followers, views, leads, sales, or viral content. Marketing improves opportunity and visibility; it doesn’t guarantee a specific outcome.
Swim At Your Own Risk
No last-minute changes. Once content is approved or scheduled, major changes need reasonable notice.
No “marketing emergencies.” A forgotten promotion, event, sale, or deadline on the client’s end doesn’t automatically become a same-day priority for us.
No work outside the agreed scope. If you hired us for social media, that doesn’t automatically include website work, graphic design, photography, printing, email marketing, etc.
No sharing your time/package with another business. A client’s monthly hours, shoots, posts, or services belong to the business that hired us and cannot be transferred to a friend, partner, or another company.
No chasing clients for content or approvals. Clients are responsible for providing information, photos, dates, promotions, pricing, approvals, etc. on time. If you delay us then we delay posting.
No responsibility for missed deadlines caused by the client. If we're waiting on information or approval, we shouldn’t be held responsible for the content going out late.
No constant texting/calling. Business communication should happen during our 7 AM–3 PM hours, and repeated calls/texts shouldn’t be used to jump ahead of other clients.
No expectation of instant responses. Being available during business hours doesn’t mean we can respond immediately.
No account access = no responsibility for delays. Clients need to provide and maintain the necessary passwords, permissions, Meta access, Google access, etc.
No responsibility for platform problems. Instagram, Facebook, TikTok, Google, or other platforms can experience outages, remove content, restrict accounts, or change algorithms.
No disrespect toward us or anyone that works with us. Abusive, threatening, or repeatedly disrespectful behavior can be grounds for ending the business relationship.
No copying another company exactly. Clients can provide inspiration, but we won’t plagiarize another brand’s content, designs, captions, or campaigns.
No bypassing our process. We have a system for submitting requests, approving content, scheduling shoots, etc., clients need to follow it.
No assumption that unused services roll over at the end of billing period or contract term.
No work while invoices are overdue. Services pause when payment isn’t received according to the agreement.
No ownership of unfinished concepts. Drafts, unused designs, raw concepts, and rejected ideas remain your property unless your agreement says otherwise.